Essential Duties and Responsibilities Customers (external) Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals Build and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and Partners Provide customer oriented service at all times relating to specific sales and customer expectation issues Reporting to the Sales Manager, B2B Provide customer account revenue and activity reporting, as required by the Management team Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio Keep current and provide account strategy in line with country level business plans, ensuring profitable revenue growth Provide country inputs to the development of account strategies Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans Drive sales improvement through regionally harmonized processes Contribute to the regional bidding or RFQ process when requested Communication Develop a working relationship with the relevant support sections e.g. GKAM Support Group, Operations to ensure they are kept up to date with all issues relating to the GKAM Customer accounts Represent the customer in the solution/service development process, ensuring clear communication of customer expectations and requirements Work together to strategically improve the overall competitive advantage of the customer, and maximize the customer’s life time value to DHL Sales/Customer Account Development – Planning and Follow Up Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts Implement global and regional account acquisition / development approaches and platforms Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled Manage and co-ordinate the agreed account initiatives, activities and programs to retain and grow ongoing revenue and profit contributions Develop plans to deny competitor penetration into the accounts Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL Margins/Profitability Assurance Establish and implement a pricing review timetable that ensures improving margins from designated accounts Adhere to regional standards on profit margins and discount guidelines Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too.
Mangelmanagement, Qualitätssicherung, Dokumentation) und Anpassung der Software-Workflows an individuelle KundenanforderungenDurchführung von Onboardings, Anwenderschulungen (remote und vor Ort) sowie Begleitung bei der Einführung neuer FunktionenAnsprechpartner/in für Kunden bei fachlichen und anwendungsbezogenen FragestellungenErstellung und Pflege von Schulungsunterlagen und DokumentationUnterstützung bei der Weiterentwicklung von Best PracticesMitwirkung bei der kontinuierlichen Verbesserung unserer Customer-Success-ProzesseEnge Zusammenarbeit mit Produktmanagement und Entwicklung zur strukturierten Weitergabe von Kundenfeedback ------ Dein Profil Abgeschlossene Ausbildung oder vergleichbare QualifikationErste oder mehrjährige Erfahrung im Kundenkontakt, Support, Projektarbeit oder ProzessumfeldErfahrung in der Bauleitung, Projektsteuerung oder im Bauprozess ist hilfreich, aber kein MussSehr gutes Verständnis für Prozesse und AbläufeFähigkeit komplexe Zusammenhänge strukturiert zu erfassenSicheres Auftreten im Umgang mit KundenIdealerweise Erfahrung mit Software-Einführung oder organisatorischen Veränderungen ------ Dich erwarten Ein spannender Arbeitsplatz in der innovativen und bunten nesseler Familie mit starkem ZusammenhaltKurze Entscheidungswege und Möglichkeit zum Mobile WorkingFrühe Verantwortungsübernehme und Raum für eigene IdeenAttraktive Vergütung, 30 Tage Urlaub Zuschuss zur AltersvorsorgeUmfangreiche Fort- und WeiterbildungsmöglichkeitenEine Mitgliedschaft bei Urban Sports Club (kostenloser Besuch von Fitnessstudios, Schwimmbädern, Badminton- und Kletterhallen u.v.m.)Fahrradleasing über BusinessBike, Corporate Benefits, gemeinsame Ausflüge und Events ------ Hört sich das spannend an?
Your Contribution Promotes and sells the complete pharmaceutical packaging (PP) product portfolio to dedicated international customers in the area responsibilityDefine sales strategy, projects, activities and create customer specific solutions with regards to products, services, conditions and problem solving.Develops and promotes sales growth & margins, aligns with key accounts, product management and marketing strategies / goalsActively analyzes and provides continuous updates about potentials to KAM, product management, marketing, customer service and production departments of product development, market trends, competitor information and new product opportunitiesVisits prospects and customers and provides regular updates and reports on customer/prospect visits and activities of dedicated local and international customersManage, maintain and update the customers’ file and system (CRM, Sales Database) according to established process and procedureWork closely with Customer Service to support him / her for Quotation, Account Receivables and Complaint handlingNegotiation of prices and payment conditions in coordination with the supplying unit or the KAM and give input in the global price negotiationsEstablishes the yearly budget and quarterly forecast for the dedicated local and international customers (per product group and supplying plant)Monitors budget achievement monthly and react accordingly if deviations occur.Assists with customer support for technical issues, audits, concerns, questions and acts as interface between customer, KAM and production siteGenerates customer contacts at various levels and functions (multi-channel selling)It is proactive as a team member and player to implement and reach departmental, plant and corporate objectivesProvides monthly summary reports about activities of domestic and international customers handled.Monthly competitor analysis as supporting data to take the right decision to retain or gain new market share or new customers.Monitoring quarterly Sales achievement to ensure yearly target achieved.Together with the Finance team, monitory Account Receivables on weekly basis to achieve the assigned target.Active participation in company activities that relate with customers, aside from the routine tasks.To ensure sales achievement assigned by company.To ensure customer satisfaction is reached by referring to global surver result.To ensure routine tasks, periodic tasks and variable tasks are well executed.The authority level follows the approval matrix guideline defined by global Schott Pharma.The authority level follows the approval matrix guideline defined by Schott Igar Glass.The authority level follows tasks and responsibilities given by direct superior accordance with the valid guideline.
Conduct initial calculations and prepare business cases for Group Controlling. Create reports, analyses, and decision-support materials. Prepare internal and external presentations. Maintain accurate data in the CRM system. Build customer insights and share findings with the VP Pooling & System Integrations (m/f/d).
Take the responsibility of Key account's sales data analysis, including market share, loss rate, annual SWOT report and quarterly report.Take the ownership of the customer experience and improve the Service/Technical /Application support quality. In charge of the profit level/AR of the key accounts and make a high-level balance.Take care the whole life time of product and demonstrates the ability to engage and communicate effectively with senior-level client executives.Cooperate and share the market & technical information with the Leybold sales in other area, in order to help the business increasing of whole Leybold China.Other tasks assigned by manager.
Prepare weekly/monthly AR aging reports. Assist with month-end closing procedures. Support internal and external audits. Qualifications Diploma or Degree in Accounting, Finance, or related field. 5+ years’ experience in accounts receivable or credit control (distribution/wholesale experience preferred).
Ihre Vorteile: Sie arbeiten bei einem weltweit agierenden Unternehmen in der Medizintechnik mit professionellen und teamfähigen KollegenSehr gute Verdienstmöglichkeiten, komfortabel ausgestatteter PKW zur privaten Nutzung, sowie Home-Office Tage, an denen Sie bequem von zu Hause aus arbeiten könnenVielfältige Entwicklungsmöglichkeiten innerhalb des Konzerns Ihre Aufgaben: Verkauf des bestehenden Produktportfolios an Bestandskunden sowie Neukundenakquise OP- sowie Pre- und Postoperative Begleitung der Patienten bei wichtigen Kunden Marktanalyse, Umsatzplanung sowie Klinische Betreuung und Beratung in den Kliniken Enge Zusammenarbeit mit Marketing und Clinic Support sowie Teilnahme an nationale bzw. internationalen Messen und Kongressen Ihr Anforderungs-Profil: Erfahrungen im Vertriebsaußendienst von Medizinprodukten Idealerweise Erfahrungen innerhalb der Kardiologie Idealerweise erfolgreich abgeschlossenes Studium in der Medizintechnik sowie gute Englischkenntnisse in Wort und Schrift Gute Kenntnisse in den gängigen MS-Office-Programmen und Reisebereitschaft, da es sich um eine Außendienstposition handelt Sollte diese Position nicht der „Weg an die Spitze“ für Sie sein, kennen Sie bestimmt weitere Fachkräfte aus Ihrem Umfeld für die eine solche Herausforderung interessant ist.
Experience : min 5 years working in semiconductor industry , and 2 years experience of sales or sales support function. Experience of working on advanced package field is preferred. Personality: High resillience & ownership mindset, aggressive and positive thinking.
About us Your Contribution Implement a comprehensive customer engagement model, including coordinating customer strategies and activities, scheduling, and conducting visits with key decision makers for all applicable accounts Build a deep understanding of customer needs to drive innovation pipeline by initiating stategic innovation projects with key accounts in alignment with product management Support the Key Account Manager [KAM] of global key accounts as key interaction point- building networks within accounts to operationalize key initiatives derived from KAM strategiesActively contribute to tactical action plans, including cultural interface managementDocument and summarize all relevant interactions and content in a structured and transparent way, while distributing the respective information to relevant stakeholders in a timely manner, both internally and externally [For non-global key accounts] achieve planned KPIs (turnover, GM) for all products sold to assigned customers [For non-global key accounts] effectively convert leads into sales through managing the sales process from lead generation to closing [For non-global key accounts] ensure accurate forecasting Acquire new sales opportunities in line with SBF strategy Initiate technical cooperation with customers and hand-overs to internal specialists, where necessary and appropriate Actively monitor the industry and market trends, as well as competitor activities- especially advancements in AR technology Contribute to a holistic market overview for KAM and product management Develop and drive the execution of an effective action plan to increase sales and profitability within accounts in assigned sales areaReview monthly account plan performance, annual accounts, and customer segmentation Represent at conferences and exhibitionsCollaborate with Marketing to plan visits, fairs, trade shows, literature and advertising programs for associated products Maintain current knowledge within area of responsibility through continuous tranining measures Follow company policies and Code of Conduct to including but not limited to policies, procedures, protocols, etc.
Your Contribution Identify high-value market segments; analyze MedTech trends (FDA, CE, emerging technologies); develop multi-year account strategies aligned with the SBF's commercial roadmap.Own full lifecycle of opportunities; maintain 3× pipeline coverage; provide CRM-based forecasting with ±10% accuracy; ensure pursuit discipline and qualification rigor.Lead complex, cross-functional projects across Engineering, Operations, Quality, Regulatory, and Finance to advance design, feasibility studies, new business development initiatives, and portfolio optimization.Establish and strengthen relationships with executive-level decision makers (CTO, CIO, Program Directors, Supply Chain); Serve as the primary commercial interface for strategic accounts.Shape value propositions, pricing strategies, and competitive positioning; build ROI-based business cases; support margin expansion and commercial improvement initiatives.Build territory and account plans; deliver accurate monthly and quarterly forecasts; track performance KPIs and implement corrective actions.Drive CRM discipline, BD process standardization, and continuous improvement; enhance tools, governance, and business development workflows.Foster strong internal alignment across Sales, Marketing, Engineering, Operations, and Quality.Represent SCHOTT at key industry conferences; Contribute to thought-leadership, marketing collateral, and campaign strategy.
Work closely with our logistics team to manage materials, stock levels and site setup. Provide support and act as a key contact for our installation teams in England. About You Ideally qualified through a trade background with further training as a Construction Technician or Master Craftsman, or hold a degree in Construction Management, Civil Engineering, Architecture or a related field.
Enge Zusammenarbeit mit dem Head of Sales UK&I in den Bereichen Pricing, Promotions, Konditionen und bei strategischen Initiativen zur Geschäftsentwicklung. Cross-funktionale Zusammenarbeit mit Customer Support, Logistik, Entwicklung und Marketing, um erstklassige Lösungen für alle Kunden sicherzustellen. Kontinuierliche Beobachtung von Markttrends und Wettbewerbsaktivitäten und Ableitung umsetzbarer Verkaufschancen aus den gewonnenen Erkenntnissen.
Außerdem hast du bereits Erfahrung in der Zusammenarbeit mit anderen Abteilungen wie Marketing, Vertrieb und Support sammeln können? Umfassende Kenntnisse über HWG- sowie Kodexanforderungen sprechen für dich? Fließende Deutsch- und Englischkenntnisse und ein abgeschlossenes naturwissenschaftliches Studium (oder vergleichbar) runden dein Profil ab?
Außerdem hast du bereits Erfahrung in der Zusammenarbeit mit anderen Abteilungen wie Marketing, Vertrieb und Support sammeln können? Umfassende Kenntnisse über HWG- sowie Kodexanforderungen sprechen für dich? Fließende Deutsch- und Englischkenntnisse und ein abgeschlossenes naturwissenschaftliches Studium (oder vergleichbar) runden dein Profil ab?
Ecclesia Credit sucht in eine/n Account Manager Support Team (m/w/d) (ID-Nummer: 13751931)
Your tasks: Your tasks: Gain market transparency: Identify key players & countries, understand market characteristics (market drivers, decision patterns), Picture current situation and identify trends (geographical & technological), estimate market potential and development, provide competitor analysis Develop and implement strategy: Align global and local strategies, define & monitor key global and local activities Enhance market access to sales force: Build up and share market expertise through trainings and the global expert team, provide and update sales & marketing tools (presentations, flyers, references…), support marketing events (tradeshows, conferences, associations…) and promote successes (externally, internally) Position Conductix-Wampfler on the market: Lead selected international key-account activities, develop strategic relationships with market players (key customers, suppliers, partners, consultants…), strengthen and expand network within industry associations and relevant committees Coordinate strategic / international sales projects: Identify and structure projects in an early stage, lead international sales projects (coordinate sales activities, align pricing…) Animate, exchange and align information / activities within global expert team Functional and disciplinary lead of focus market team consisting of business development managers and/or global application engineers Your profile: Your profile: Bachelor’s degree in marketing, engineering, business administration, project management, or similar.
As the Senior Project Manager Strategic Development China (m/w/d), you will be responsible for developing and continuously refining our corporate and business strategies in the Chinese market. You will support the implementation and act as a central interface between the China organization and the global headquarters. Your Contribution Further develop the corporate and market strategy for China, including analysis of relevant trends, competitive landscapes, and technological developmentsDerive strategic options and recommendations for local and global managementPlan, manage, and execute strategic initiatives to support corporate objectives in the Chinese marketLead the annual strategic planning process for the China region, ensuring alignment with global stakeholdersSupport business units in developing successful strategies for existing and new market segmentsContribute to the development of regional M&A strategies in close collaboration with the global M&A teamLead and coordinate interdisciplinary project teams and manage external consulting partnersEnsure effective stakeholder management between the China organization and global functions Your Profile Degree in a technical or natural science discipline (e.g., engineering, physics, chemistry, materials science); MBA preferredSeveral years of experience in strategy development, corporate development, or management consulting, with exposure to the Chinese market Strong analytical skills and experience managing complex strategic projectsProven intercultural experience and ability to work effectively across diverse cultural contextsExcellent communication and presentation skills in intercultural environmentsProven ability to work with senior stakeholders and lead cross functional teamsFluency in English and Mandarin is essential Your Benefits SCHOTT’s openness to promote your further development is just as great as our additional benefits.
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
YOUR ROLE You have P&L responsibility for the DACH region, and you lead all commercial activities As customer contact of Key Accounts and Distributors you are responsible for year-end negotiations, commercial agreements and price management Together with Marketing you develop the yearly commercial support and innovation plan as well as a strong brand positioning You are responsible for day-to-day management of distributors and key accounts whilst fostering and developing these business partnerships You develop and execute the future growth strategy together with Marketing by identifying new business opportunities, by expanding the existing business and by a smart combination of the existing sales channels (Distributors and Key Accounts) As a person you show creativity and eagerness to capture opportunities when they present themselves YOUR PROFILE You have extensive sales experience in the FMCG industry, ideally in the confectionary industry in the DACH region Besides a strong network and knowledge of the German / DACH retail landscape you ideally have experience in managing distributors You have proven your ability of successfully managing P&L and of growing businesses As a person you have a hands-on attitude with the ability to roll up your sleeves and you feel comfortable with working in an agile, entrepreneurial company environment from home You demonstrate strong strategic planning and negotiation skills You have a business university degree or a similar qualification You are fluent in German and in English This position offers a key role within a growing, non-bureaucratic company environment which values entrepreneurship and agility.
Ihre Aufgaben umfassen im Wesentlichen: Nach einer umfassenden Einarbeitung eigenverantwortliche Übernahme Ihrer Vertriebsregion und Betreuung von Bestandskunden sowie Aufbau potentieller NeukundenEntwicklung Ihrer Vertriebsregion durch gezielte Marketing- und Vertriebsaktivitäten im Einklang mit unserer WachstumsstrategieProaktive Kundenakquise im zugewiesenen GebietVertretung von RRC als schnell wachsender Branchenführer auf Messen und VeranstaltungenTiefgreifendes Verständnis der Kundenbedürfnisse, der Marktdynamik und des Umsatzpotenzials, um signifikantes Wachstum zu erzielenAufbau dauerhafter Beziehungen zu neuen und bestehenden Kunden und bleiben Sie während des gesamten Designzyklus involviert, um ein herausragendes Kundenerlebnis zu erzielenDie Wettbewerbslandschaft verstehen und Marktkenntnisse austauschenVerwalten Sie Ihren Verkaufstrichter und maximieren Sie die KonversionsratenTechnischer Support für Kunden und VertriebspartnerEntwickelung regionaler Vertriebspläne sowie mehrjährige NachfrageprognosenEigenständiges Aushandeln technischer und kommerzieller VerträgeNutzung modernstee Tools wie CRM, MS Office usw., um ein Höchstmaß an Effizienz zu erreichenHochschulabschluss im Bereich Elektrotechnik oder Betriebswirtschaftslehre oder eine vergleichbare QualifikationErste Erfahrungen und nachweisbare Erfolge in einer technischen Vertriebsfunktion oder ähnlichen Funktionen wie Kundensupport oder Kundendienst in einem relevanten B2B-UmfeldAusgezeichnete Kommunikations- und PräsentationsfähigkeitenHohe intrinsische Motivation und Neugier, die es Ihnen ermöglichen, ständig zu lernen und sich zu verbessernHervorragende Fähigkeiten, um Kundenherausforderungen zu analysieren und zu verstehen und Alleinstellungsmerkmale in eine funktionierende Lösung für den Kunden umzuwandelnBereitschaft, Kunden vor Ort zu besuchen, einschließlich einer gewissen ReisbereitschaftAufbau starker, langfristiger Kundenbeziehungen durch Partnerschaft, Bereitstellung technischer Lösungen und Vorwegnahme von KundenbedürfnissenInternationales Unternehmen in einem schnelllebigen UmfeldVertrieb hochwertiger Produkte an dynamische und expandierende Hightech-BranchenUmfassender Einarbeitungsprozess, der Sie auf den Weg zum Erfolg bringtMöglichkeiten zur beruflichen Weiterentwicklung und KarriereförderungEin gesundes, schnell wachsendes Unternehmen mit hoher Investitionskraft und zukunftsorientierten Prozessen/TechnologienMöglichkeit, einen wesentlichen Beitrag zum globalen Erfolg unseres Unternehmens zu leistenEin wettbewerbsfähiges Vergütungspaket und weitere Benefits Wir freuen uns auf Bewerbungen von tatkräftigen, neugierigen und talentierten Vertriebsmitarbeitern, die mit Leidenschaft daran mitarbeiten möchten, dieses herausragende Technologieunternehmen weiter aufzubauen.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Coordinate technical escalations in collaboration with solution engineering, support, and product teams. Lead technical QBRs, integration reviews, and roadmap alignment workshops. Monitor platform health, usage, and KPIs for your accounts and recommend improvements.
IHR AUFGABENGEBIET Aktive Unterstützung der Partner bei Verkaufsprozessen: Begleitung bei Kundengesprächen und Sales-Pitches Bereitstellung von Verkaufsmaterialien und Produktinformationen Coaching und Training der Partnerteams in Verkaufstechniken und Produktkenntnissen Umsatzgenerierung und -Verantwortung: Festlegung und Erreichung von Monats- und Quartalszielen pro Partner Budget- und Ergebnisverantwortung für definierte Partner Betreuung bestehender Partnerschaften: Regelmäßige Kommunikation und Meetings mit Partnern Sicherstellung einer optimalen Zusammenarbeit zwischen Partnern und internen Support-Teams Unterstützung bei der Organisation und Durchführung von Events oder Kampagnen Strategische Aufgaben: Erstellung von Business- und Marketingplänen Analyse von Markttrends und Wettbewerbssituationen Identifikation von Wachstumschancen innerhalb des Partnerportfolios IHRE KENNTNISSE Sie verfügen über fundierte Kenntnisse in der IT-Branche und sind mit den Themen Business-Software und digitale Transformation bestens vertraut.
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Track and TraceReviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customerTakes and registers all customer complaintsEnsures the cycle of job from Rate quote to delivery and billing is within Customer expectationDrives solution of customer complaints by solving it directly or assigning tasks to other functionTakes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates Your profile should look like: Minimum 3 to 5 years Experience in related fieldGood communicative, analytical and administrative skillsGood organizational skills to manage different Customer requirements and deadlinesGood knowledge of forwarding business (Logistics) , DHL Global Forwrading products (AFR/OFR) and business systemsGood knowledge of Customer Service processes and systemsAbility to identify and meet customer needs in a pleasant and friendly mannerExcellent communication and interpersonal skillsCommercial attitude and Ability to prioritize tasks We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and start your application.
Sets up customer visit schedules, executing visits/interactions esp. with key decision makers. Generates customers’ inquiries and quotations with back office support and other internal entities. Authorizes quotations and pricing; performs quotation reviews, negotiations and contracting with customers.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental EngineeringMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketExperience in environmental data management and analysis software solutions.
Sind Sie bereit für eine Veränderung? Wir suchen aktuell: Teamleiter Sales Support Elektrogroßhandel (m/w/d) Startdatum: Ab sofort Einsatzort: Südlich von StuttgartVertragsart: Festanstellung durch unseren Kunden Über das Unternehmen Unser Mandant ist ein international tätiges Familienunternehmen und Anbieter von Steckverbindern, Verkabelungslösungen und Systemen für die sichere Datenübertragung.
Willis Towers Watson GmbH sucht in Frankfurt eine/n Sales Operations und Key Account Management Support (m/w/d) (ID-Nummer: 13685040)
关于我们 您的任务 Achieves planned KPIs (sales, number of new opportunities) by ensuring sufficient order incomeElaborates sales plans, forecast and performance reports including deviation analysis and action plan for assigned customersPlans, directs, and coordinates customer strategy and activities including milestone plans.Manages Key Accounts (local OEMs) including direct customers, value chain stakeholders and end usersSets up and executes regular customer visitation schedules and captures results of visits in CRM.Generates inquiries from customers and related quotations with support of Customer Service and other internal entities, authorizes quotation and pricing. Performs quotation reviews, negotiations, and contracting with customers.Handles customer complaints with support of Inside Sales and quality department.Assists Accounts Receivable with overdue management.Documents customer knowledge (organization, deciding nets, etc.) in CRM-system including maintenance of customer master dataImproves the overall customer satisfaction along the customer journey.Drives new growth opportunities with new customers, products, applications and projects with cross-functional customer teamsInitiates innovation and involves internal SCHOTT organization and external partnersDrives competitive intelligence and reports to Market Intelligence teamEstablishes good market / application knowledge and understanding 您的简历 Master’s degree in an engineering discipline, science or business administrationMin.5 years in Key Account Management, technical sales/marketing or product management of high engineering content materials & components in an industrial Business-to-Business (B2B) environment.
Main job duties: -To take full leadership, operational and financial responsibility for managing a safe, efficient operational standards and profitable site for the organization and the customer(s), -Take full responsibility for managing and running a safe operation and driving a Safety First Culture with all individuals on site by applying and improving the Safety Standards, -Align Objectives & KPIs applicable to your team and consider how these have an impact on site results, including the required frequency for tracking them, how the results are calculated, ensuring the right ownership of each role in the operation, -Align volume forecast with customer and review monthly resource planning with Operations Manager, developing a work strategy for next month / period, including peaks and valleys' seasons, -Track Site Performance understanding the causes for the gap between them, understanding the financial and customer impact resulted by this gap and address actions with Operations Managers to improve it, -Ensure that Standard Operational Procedures (SOP) and Work Instructions (WI) of operational processes are up to date, available at relevant place for employees and that employees are working according to the standard established, via OMS Confirmation, -Ensure your Shift Managers are properly trained according to their training matrix and enable their training and coaching sessions to enhance their personal development - via training matrix and schedule, -Discuss and approve improvement actions that involve customer requirements and SLA's, additional resources and financial investments with the operations managers, support the team during the implementation of improvement actions, -Promote the continuous improvement culture and sustainability of the program with operations managers and their teams, -Participate in a Monthly Results Meeting with the entire leadership team and employees, presenting the site's results, priorities and promoting engagement within the team, -Control your operational processes (inbound, picking, outbound, etc), fulfilling service level agreeded and deadlines established, -Provide leadership for the site in assessing potential, developing talent and succession planning, lead by example, -Ensure adequate security measures are in place to protect the site premises, including the safety of personnel, DSC assets and of the customer's product, -Maintain processes and required statutory qualifications to ensure compliance with all relevant regulatory and local legal obligations, -Act as the first point of contact for the customer relating to site operation matters and build a good relationship to develop trust and ensure strong engagement, -Conduct regular reviews (e.g. monthly) with customer on operational performance and delivery against the agreed KPIs, -Identify and propose opportunities to grow the business with existing customers, -Support Business Development / Account Management on contractual and commercial issues and customer renewal planning.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental EngineeringMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketExperience in environmental data management and analysis software solutions.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions.
Value & Margin Optimization Drive profitability through product, channel, and COGS optimization, maintaining updated business cases to reflect evolving cost and value drivers. Support lifecycle extension strategies, including reformulations, market expansions, and strategic divestments to enhance long-term product value.
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Support and Develop Country-Specific Commercial Strategies Support senior sales management in the development, implementation and steering of country-specific strategies for both acquisitions and existing business.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions.
Proactively manage CMO communication, resolve issues, and ensure smooth coordination, timely vendor selection, and successful implementation. Support technology transfer processes and oversee cross-functional coordination for introducing new CDMOs (Contract Development and Manufacturing Organizations).
Reporting to the Regional FCL Trade Management Manager, Oceania Trade, this role is responsible for:- OVERALL ROLE PURPOSE Assist in:- (Trade) Rate & surcharge negotiation with carriers for port-port rates and nominated accounts (Trade) Responding to tenders to clinch contracts from local, regional & global customers (Trade) Developing and maintaining relations with ocean freight carriers (Trade) Providing country guidance and support (GSC) Ensuring carrier contracts are updated correctly and timely into ocean freight buying system (GSC) Representing Asia Pacific countries in global meetings, consolidate feedback and suggestion to global team (GSC) Collaborating with GSC team to uphold the effect and efficiency of the performance in various tasks ACCOUNTABILITIES External - Customers - New and Existing Responsible for responding to tenders and RFQs to clinch contracts from regional and global customers Internal - Customers Trade Related Responsibilities Support and assist Regional FCL Trade Management Manager Oceania relater issues, e.g.
Unser Kunde bietet: Dienstwagen, auch zur privaten NutzungHomeoffice, remoteFlexible ArbeitszeitenNeugeschaffene Position mit bestehenden KundenTechnischer Support durch interne AbteilungenBetriebliche Sozialleistungen, wie Vermögenswirksame Leistungen und betriebliche AltersvorsorgeIndividuell zugeschnittene EntwicklungsmöglichkeitenJährliche MitarbeitergesprächeBetriebsarztJobradMitarbeiterevents Interesse?
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet hardware solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering, Electrical Engineering or Measurement and Sensor Technology Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Solid technical background in HydroMet instrumentation/Hardware; experience in environmental data management/analysis is a plus Proven track record in achieving sales targets and managing long sales cycles independently Experience handling public or private environmental tender business A relevant professional network in the HydroMet or environmental technology sector Native-level fluency in German and excellent command of English (spoken and written).
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet hardware solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering, Electrical Engineering or Measurement and Sensor TechnologyMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketSolid technical background in HydroMet instrumentation/Hardware; experience in environmental data management/analysis is a plusProven track record in achieving sales targets and managing long sales cycles independentlyExperience handling public or private environmental tender businessA relevant professional network in the HydroMet or environmental technology sectorNative-level fluency in German and excellent command of English (spoken and written).
About us Your Contribution HR Partnering • Partner with the business team to supports the people strategy for business growth. • Collaborate with HR Centre of Excellence (COEs) and specialist to provide comprehensive HR solutions and support to business team • Responsible to develop and deliver HR strategy for meeting business needs
Within this setup, the Asia Pacific team is a dynamic international group of 11 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
About us Your Contribution Achieve planned KPIs (sales, new opportunities) via sufficient order incomeElaborate Sales plans, forecasting and performance reportsPlan, direct and coordinate customer strategies and activitiesManage Key Accounts (local OEMs)Setup and execute regular customer visitation schedules and visits in CRMGenerate inquiries from customers and related quotations with support of Customer Service and other internal entitiesAuthorize quotations and pricing; perform reviews, negotiations, and contracting with customersHandle customer complaints with the support of Inside Sales and Quality departmentAssist A/R with overdue managementDocument customer knowledge in CRMFoster new growth opportunities with new customers, products, applications and projectsDrive competitive intelligence and reports to Market Intelligence teamEstablish sound market and application knowledgeContinously improve the overall customer satisfaction along the customer journeyEnsure teamwork and alignment of goals and objectives Follow Company policies and protocols, while adhering to all safety guidelines Follow Company Code of Conduct, Core Values and applicable laws and regulationsParticipate in trade shows, exhibitions and conferences, when applicable Attend both internal and external trainings Your Profile Masters Degree in Engineering, Science or Business Administration, required Minimum 5 years in Key Account Management, required Technical Sales/Marketing or Product Management of high engineesring content materials and components in an industrial Business-to-Business (B2B) environment, strongly preferredExperience in the semiconductor industry and/or quartz glass material sales, strongly desired Ability to read, write and speak English; strong oral and written communication skillsProficiency in MS Office knowledgeAbility to work in a dynamic and fast growing industryGrowth and results driven mindsetPersonable with excellent people management and teamwork skillsAbility to work in a global, matrix organization Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact us You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
MarkIT B2B GmbH sucht in Köln eine/n Junior Client Support Specialist DACH (Kundendienst) m/w/d (ID-Nummer: 13171398)
Within this setup, the Western Europe team is a dynamic international group of 18 colleagues, consisting of a Director, two Heads of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.